After deactivating the security system in the morning, what is the next step for an MAA?

Prepare for the NHA Medical Administrative Assistant Certification Exam. Use flashcards and multiple choice questions, each with hints and explanations. Get exam-ready today!

After deactivating the security system in the morning, it is essential for an MAA to access the answering service. This step is crucial because any messages or appointments that came in after hours need to be addressed promptly to ensure that patient care and logistical operations run smoothly.

By checking the answering service first, the MAA can prioritize urgent messages, follow up on any patient inquiries, and prepare for the day's appointments based on the information received. Managing patient communications effectively from the start of the day helps in maintaining a good workflow and meeting patients' needs in a timely manner.

While actions like opening the front door, checking voicemail, or turning on computers are necessary for starting the day, they do not directly address immediate communication needs, which is critical in a medical setting. Accessing the answering service allows the MAA to prioritize tasks effectively from the outset.

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