If a NP provides an MAA with her parent's Medicare card stating she is a dependent, what should the MAA do?

In this scenario, the correct action for the Medical Administrative Assistant (MAA) is to explain to the patient that Medicare does not cover dependents. Medicare is primarily designed to provide health coverage for specific eligible groups, primarily individuals aged 65 and older, as well as certain younger individuals with disabilities or specific medical conditions. Unlike some other insurance programs, Medicare does not allow for dependents to be covered under a parent's plan.

The MAA needs to clearly communicate this policy to the NP, indicating that the services for which they are seeking coverage will not be eligible under Medicare simply because the patient is listed as a dependent on the parent’s Medicare card. This understanding is critical for ensuring patients are aware of their coverage limitations and can seek alternatives if necessary.

In contrast, accepting the Medicare card without verifying the details doesn't address the issue of coverage and could lead to billing problems later. Contacting Medicare might be an option, but it typically isn't necessary in this situation since the coverage guidelines are well established. Including the parent's name on the superbill would not resolve the issue of ineligibility for dependent coverage, and it may create complications in billing and reimbursement. Therefore, providing clear and accurate information about Medicare's coverage policies is essential in this scenario.