When scheduling a patient for a procedure, what is the first step an MAA should take?

The first step an MAA should take when scheduling a patient for a procedure is to determine if pre-authorization is required. This involves checking with the patient's insurance provider to ensure that the planned procedure is covered and that any necessary approvals are in place before scheduling. Ensuring pre-authorization is crucial because it prevents delays and potential financial burdens for the patient. It sets the stage for all subsequent actions, such as checking provider availability and filling out the scheduling system, which can only proceed if there is confirmation from the insurance company that the procedure is covered. Without this step, the other processes may be in vain, leading to unnecessary complications or rescheduling down the line.