Which of the following is an appropriate use of modified-wave scheduling for one provider with 20-min appointments?

Modified-wave scheduling is a time management strategy used to optimize the scheduling of patient appointments while accounting for variations in appointment length and potential delays. In this system, multiple patients are scheduled in the same timeframe, allowing for staggered arrival and minimizing gaps in the provider's schedule.

By scheduling two patients at 9 AM and one at 9:20 AM, option A utilizes the modified-wave technique effectively. The first two patients arrive at the same time, and the provider can begin seeing them while accommodating the appointment length of 20 minutes. The third patient is scheduled shortly after, at 9:20 AM, which allows the provider to manage their time and address the possibility that the first two patients may not take the entire 20 minutes, creating a buffer for potential delays or extended discussions, patient questions, or unforeseen circumstances.

This strategy enables the provider to maximize efficiency and maintain a smoother flow of appointments. It is effective in a practice setting, creating a rhythm for patient care while ensuring that the provider is available for follow-up questions or additional care as needed.