Which of the following is a duty typically performed by a Medical Administrative Assistant (MAA)?

Scheduling patient appointments is a fundamental duty typically performed by a Medical Administrative Assistant (MAA). This role involves managing the appointment calendar for healthcare providers, ensuring that patients can book visits at convenient times and that those appointments are spaced appropriately to optimize the flow of patients in a medical office. Effective appointment scheduling is crucial for maintaining operational efficiency and enhancing patient satisfaction, as it helps minimize wait times and enables better management of the healthcare provider's schedule.

The other options involve tasks that fall within the purview of licensed medical professionals. Administering medications typically requires a healthcare professional, such as a nurse or physician, to ensure safety and compliance with medical regulations. Conducting physical exams and performing diagnostic tests are also responsibilities that are best handled by qualified medical personnel like doctors, nurses, or physician assistants, who have the training and expertise needed to perform these functions safely and accurately. Therefore, scheduling patient appointments is distinctly aligned with the administrative skills and responsibilities of a Medical Administrative Assistant.