Which strategy is appropriate for scheduling a patient who was late for their two previous appointments?

Prepare for the NHA Medical Administrative Assistant Certification Exam. Use flashcards and multiple choice questions, each with hints and explanations. Get exam-ready today!

Scheduling the patient for the last appointment of the day is an appropriate strategy for several reasons. When a patient has a history of being late for appointments, placing them at the end of the day minimizes the impact of their tardiness on the schedule. If they arrive late, it will not disrupt the flow of patient care as it would if scheduled during peak hours when other patients are waiting.

This strategy also provides an opportunity for any additional time the patient may need without affecting other scheduled appointments. If the patient does come on time, there is still time available to address any questions or concerns they may have without the pressure of an incoming patient. Overall, scheduling this patient last allows for more flexibility and less disruption to the clinic's operations.

Other strategies might complicate the scheduling. For instance, scheduling the patient to come in at the same time as another could lead to overlapping and increase frustration for both patients. Placing the patient immediately following lunch could create a backlog if the lunch break extends beyond the scheduled time, affecting the afternoon schedule. Lastly, scheduling a longer appointment time than necessary might lead to inefficient use of time and resources, especially if the patient does not require that much time for their visit.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy